Frequently Asked Questions

We hope your query is answered in one of the FAQs. If you still need to contact us please see our contact info at the bottom of the page.

General
What is NatraSan?

NatraSan is an antiseptic designed to effectively manage conditions caused by micro-organisms. It can also be used as a disinfectant to treat hard and soft surfaces to both disinfect and eliminate odours. It kills 99.9999% of pathogens and has a very low contact time (<60 seconds) meaning it is very effective at killing pathogens quickly. It is available in a number of packaging formats and is supplied ready to use. The active ingredient is hypochlorous acid.

So what is hypochlorous?

Hypochlorous is produced naturally in human and animal immune systems. It is the substance the cells in our bodies use to fight infections and kill invading pathogens.

Hypochlorous is not only one of the most effective known biocides capable of killing 99.9999% of all pathogens, it is also the safest and poses no risk to animals or humans, indeed it can be used to kill bacteria in drinking water. It is also readily biodegradable and completely environmentally friendly.

What is the difference between NatraSan and hypochlorite based products?

Various products using the terminology “hypochlorous” are actually hypochlorite based. Hypochlorite based products contain a mixture of chlorine, hypochlorous acid and sodium hypochlorite at an acidic pH. They are also unstable and can decay rapidly. Chlorine and sodium hypochlorite are toxic, corrosive and can damage fabrics. NatraSan is pure hypochlorous acid which is effective, safe and non-damaging. NatraSan’s stability has been validated by the appropriate EU technical committee.

Have there been any independent trials carried out to confirm the products efficacy?

Our products have been rigorously tested under independent, nationally accredited laboratory conditions and in the field. In terms of accreditation NatraSan has been independently tested in UK laboratories and complies with:

BS EN 1276:2009 (valuation of bactericidal activity of chemical disinfectants and antiseptics).

BS EN 13704:2002 (Quantitative suspension test for the evaluation of sporicidal activity of chemical disinfectants.

BS EN 1040:2005 (Standard Method BS EN 1040: 1997, for testing chemical disinfectants and antiseptics).

BSEN 1656:2009 (Chemical disinfectants and antiseptics. Quantitative suspension test for the evaluation of bactericidal activity of chemical disinfectants and antiseptics used in the veterinary area).

BSEN 14204:2012 (Chemical disinfectants and antiseptics. Quantitative suspension test for the evaluation of mycobactericidal activity of disinfectants and antiseptics used in the veterinary area).

BSEN 13697:2001 (Chemical disinfectants and antiseptics. Quantitative non-porous surface test for the evaluation of bactericidal and/or fungicidal activity of chemical disinfectants used in food, industrial, domestic and institutional areas)

BSEN 14675:2015 (Quantitative suspension test for the evaluation of virucidal activity of chemical disinfectants and antiseptics used in the veterinary field).

The NatraSan range of products are also compliant with and approved under the European Biocidal Products Regulations EU528/2012. Currently they are the only hypochlorous range to be approved under this directive.

What are the European Biocidal Products Regulations?

The Biocidal Products Regulation (BPR, Regulation (EU) 528/2012) concerns the placing on the market and use of biocidal products, which are used to protect humans, animals, materials or articles against harmful organisms like pests or bacteria, by the action of the active substances contained in the biocidal product. This regulation aims to improve the functioning of the biocidal products market in the EU, while ensuring a high level of protection for humans and the environment.

All biocidal products require an authorisation and the active substances contained in that biocidal product must be approved.

Is NatraSan COSHH rated?

All chemicals have to be COSHH (Control of Substances Hazardous to Health) rated and have a materials safety data sheet. The data sheet for NatraSan and the science that was presented to the European Union to gain approval under the European Union Biocidal Products Regulations for biocides and disinfectants, confirms that there are no toxicity or environmental risks with NatraSan. The MSDS is available on request.

Why haven’t I seen this before?

Hypochlorous was discovered in the 19th century by a British scientist. It was actually manufactured for the first time in the 1960’s.

There was always a problem however in that no one was able to make a stable version that had a shelf life so it could be packaged. The only organisations that could take advantage of this incredible product were large scale industrial and agricultural operations such as dairy and poultry units, where they produced non-stable hypochlorous onsite for immediate use.

Our team of scientists have worked out how to stabilise the active ingredient so we can now make it available to everyone.

What is the pH of NatraSan?

The pH of NatraSan is neutral at pH7. This means it won’t sting.

Can NatraSan be transferred to other containers?

We don’t recommend this as NatraSan needs to be protected from UV rays. All our packaging is UV protected to a very high standard.

How should NatraSan be stored.

NatraSan should be stored out of direct sunlight, other than that there are no specific storage requirements.

What is NatraSan effective against?

NatraSan is effective against bacteria, viruses, yeasts, fungus, moulds and spores.

Is NatraSan EU Approved?

Yes it is EU approved. It is also Type 3 Veterinary approved.

Where is NatraSan made?

NatraSan is made and produced in the UK.

The initial science was started in the UK and the NatraSan product is produced for us by Aqualution who we work very closely with to ensure the best possible product is brought to the market.

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